---
title: Do Priority Live memberships renew automatically?
description: Learn how Priority Live membership renewals work, when reminder emails are sent, what happens if your payment card has expired, and how to check whether your membership is set to renew automatically.
---

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# Do Priority Live memberships renew automatically?

## Priority Live memberships renew automatically every 12 months, allowing members to continue enjoying their benefits without interruption.

### Will I be reminded before my membership renews?

Yes. If your membership is set up for automatic renewal, we'll send a reminder email approximately 30 days before the renewal date.

This gives you time to review your membership and decide whether you'd like it to continue before payment is taken.

---

### How long does my membership last?

Priority Live memberships are valid for 12 months from the date of purchase.<https://trafalgartickets.com/new-theatre-cardiff/en-GB/membership>

If your membership is enrolled in automatic renewal, a new 12-month membership period will begin once the renewal payment has been successfully processed.

---

### Can I cancel automatic renewal?

Yes. Members enrolled in automatic renewal can cancel before their renewal date if they no longer wish to continue their membership.

Once cancelled, your membership benefits will remain available until the current membership expires.

More details can be found here:

 [How do I cancel my Priority Live membership renewal?](https://help.trafalgartickets.com/knowledge/ho-do-i-cancel-my-priority-live-renewal?hsLang=en) 

---

### What happens if my payment card has expired?

If the payment card linked to your automatic renewal has expired, the renewal payment will not be successful and your membership will expire at the end of the current membership term.

---

### Can I update my renewal payment details online?

No. It is not currently possible to update the payment card used for membership renewal.

If your card details have changed, your membership may not renew successfully when it reaches its renewal date.

If this happens, you can simply purchase a new membership once the previous membership has expired.

---

### How can I check whether my membership is set to renew?

You can check this by signing in to your online account and viewing your membership.

If your membership is enrolled in automatic renewal, you'll see "Auto-Renews \[date\]" displayed alongside your Membership ID, as well as a "Cancel Renewal" button.

Please note that if your membership was originally purchased in person at a venue box office, it may not be enrolled in automatic renewal.

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