What is your refund policy? 

Tickets are non-refundable as detailed in our Terms & Conditions

Exceptions to this policy are cancelled and rescheduled events:

• If your event has been cancelled, we will process a refund directly to the payment method you originally used.
• If your event has been rescheduled, you will be emailed with your options.

My event was cancelled, when should I expect a refund?

If you have purchased Ticket Refund Protection you may be eligible for a refund based on your providers coverage.

I have ticket protection; how do I make a claim for reimbursement?