---
title: How will you contact me if my event is postponed or cancelled?
description: If your event has been postponed we will make all reasonable endeavours to notify Customers of the change
---

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# How will you contact me if my event is postponed or cancelled?

## If your event has been postponed we will make all reasonable endeavours to notify Customers of the change

Occasionally, events may be **postponed** at the last minute due to circumstances outside of our control. 

We recognise that you might already be on your way to the event, and we will make every effort to reach you via **email** and **SMS**. 

To ensure you receive any important operational updates, please verify that your contact information is correct. You can manage your personal contact details in your online account.

We also recommend adding **tickets@trafalgar.global** to your address book and checking your junk/spam folder for any missed emails.

*Service and operational communications are separate from marketing messages and are essential for managing your ticket contract. For more information about how we handle personal information, please see our [Privacy Policy](https://trafalgartickets.com/bradford-live-bradford/en-GB/privacy-policy)*

**Related Articles**

[My event has been postponed what happens next?](https://help.trafalgartickets.com/knowledge/why-havent-i-received-my-refund-yet-0?hsLang=en)  
[My event was cancelled, when should I expect a refund](https://help.trafalgartickets.com/knowledge/why-havent-i-received-my-refund-yet?hsLang=en)  
[How do I log into my online account?](https://help.trafalgartickets.com/knowledge/how-do-i-log-into-my-online-account?hsLang=en)

 

 

 

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