How do I book access tickets?
If you require assistance with your visit we are here to help.
We’re here to make booking your visit as easy and comfortable as possible. If you have any access requirements, our team will be happy to help you find the right seats and ensure everything is in place for your visit.
Get in touch with us
To book access tickets, please contact our friendly Customer Support team. This allows us to understand your needs and make sure we provide the best possible experience.
To get started, simply visit the Contact Us page for your chosen venue, where you’ll find:
- The correct phone number to call
- An online enquiry form (if you’d prefer to write to us)
- You will also find the email address for the Venue here, should you wish to reach out to the team directly
Our team looks after all Trafalgar Theatres (excluding the Trafalgar Theatre London, Chiswick Cinema and Theatre Royal Sydney), so no matter where you’re planning to visit, we can help in one place.
How we’ll help you
When you get in touch, we’ll:
- Talk through your specific access requirements
- Recommend suitable seats and facilities
- Assist with booking any essential companion tickets (if applicable)
- Answer any questions you may have about the venue
If you’ve booked with us before, let us know—we may already have your details to make things even quicker.
Before you contact us
It’s helpful if you can provide:
- The show and date you’re interested in
- The venue
- A brief outline of your access requirements
Don’t worry if you’re unsure about anything—just get in touch and we’ll guide you through.
We’re here to support you
We understand that everyone’s needs are different, and we’re committed to providing a welcoming and inclusive experience for all our customers. If there’s anything you’re unsure about, please ask—no question is too small.
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