I have ticket protection; how do I make a claim for reimbursement?

If you have purchased Ticket Protection and wish to make a claim please visit the following links:

Please note that the TicketPlan website is currently offline for essential maintenance and enhancement of security features.

Refund applications and update requests can be submitted by email during this period by emailing refunds@ticketplangroup.com

Rest assured there is no time limit and you can still submit an application, even after the event has passed.

If you purchased ticket protection before 31st December 2024, please contact Secure My Booking for claim assistance.

TicketPlan Ticket Protection is offered by Trafalgar Tickets and administered by TicketPlan.