Can I purchase refund protection?

Yes! Refund protection is available as an addon prior to completing your ticket purchase online

TicketPlan Refund Protection can be added to your order once you are happy with your ticket selection.

The cost of the protection will vary based on the total value of your tickets. To add ticket protection to your order, simply click the plus symbol, and it will be included in your purchase. Once added to your order you can check out securely.

TicketPlan Refund Protection is only available to purchase when booking online and cannot be added to completed orders.

More details on what is covered and how to claim a refund.

I have ticket protection; how do I make a claim for reimbursement?