Purchasing
- Can I exchange my tickets?
- I have not received my e-tickets
- I have ticket protection; how do I make a claim for reimbursement?
- Are concessions available for my event?
Events
- What time should I arrive for my event?
- When will the running time for my event be available?
- Affected Events at the Orchard Theatre
Accessibility
- What is a relaxed performance?
- What is a BSL Interpreted performance?
- Do you offer accessible performances?
- How do I book access tickets?
Venue Information
- Cliffs Pavilion refurbishment
- Where can I park?
- What time should I arrive for pre-show dining?
- Orchard West - Frequently Asked Questions
Pantomimes
- Will there be a relaxed performance for the pantomime?
- Can I request a shout-out for this year's pantomime?
- Who is starring in 'Cinderella' at Cliffs Pavilion, Southend-on-Sea
- Who is starring in 'Jock and the Beanstalk' at Glasgow Pavilion?
- Who is starring in 'Sleeping Beauty' at New Theatre, Cardiff?